1. Customer Agreement

Introduction
Welcome to MAFX Trading. By accessing our website and using our services, you agree to comply with and be bound by these Terms & Policies. If you do not agree with any part of these terms, you should discontinue using our services immediately. These terms govern the relationship between MAFX Trading and its users, including rights, obligations, and limitations.

Eligibility
You must be at least 18 years old to use our services. By accessing MAFX Trading, you confirm that you meet this age requirement. You also agree that you have the legal capacity to enter into this agreement and are not barred from using our services under applicable laws.

Services Provided
MAFX Trading offers forex trading education through self-paced training, live group learning, and one-on-one coaching. Our services are designed for educational purposes only and do not constitute financial or investment advice. While we strive to provide accurate and useful information, we do not guarantee any trading outcomes.

Payment and Refunds
Pricing for our products and services will be published on our website and may be updated from time to time. All payments must be made using the payment methods provided by MAFX Trading.
We are committed to transparency. Refund policies, including eligibility, time frames, and conditions, will be clearly stated on the product or service page at the time of purchase. If a refund is available, users must request it within the specified period and meet the conditions outlined.
Refunds are generally not available for completed coaching sessions, personalized services, or digital content that has already been accessed or consumed. Exceptions may be granted at our discretion, in accordance with our refund policy.
For customers in regions with specific consumer protection laws (such as the European Union), we will comply with applicable refund and cancellation rights, including the 14-day withdrawal period for digital goods, unless waived by the user.
By completing a purchase, you agree to the pricing, terms, and applicable refund conditions described at checkout. For full details, please refer to our Refund Policy.

2. Disclosure and Risk Warning

Trading Risks
Forex trading involves substantial risks, including the possibility of losing all invested funds. Past performance does not guarantee future results. MAFX Trading does not assume responsibility for trading losses incurred by students.
Market conditions fluctuate and may impact trading results.
Leverage and margin trading increase both potential profits and losses.
Emotional and psychological factors can affect trading performance.

No Investment Advice
All materials provided by MAFX Trading are for educational purposes only. We do not provide financial, investment, tax, or legal advice. Any trading decisions made by students are their own responsibility.
Users should conduct their own research before making investment decisions.
MAFX Trading is not liable for losses resulting from applying concepts learned in our programs.

3. Privacy Policy

Information We Collect
We collect personal information such as names, email addresses, and contact details when you register for our services. Additional data may be collected, including transaction history, website activity, and user preferences.

How We Use Your Information
To provide and improve our services.
To communicate with users regarding courses, updates, and promotional offers.
To ensure compliance with our policies and prevent fraudulent activities.
To analyze trends and improve user experience.

Data Protection
We implement security measures to protect user information, including encryption, firewalls, and access controls. However, due to the nature of online transactions, we cannot guarantee complete security. Users are responsible for safeguarding their account credentials.

Third-Party Disclosure
We do not sell or share user information with third parties except where required by law or to facilitate service delivery (e.g., payment processing, marketing tools).

4. Complaints Handling Policy

How to File a Complaint
If you have a complaint regarding our services, please contact us at customercare.mafxtrading@gmail.com. Provide detailed information about the issue, including your name, contact details, and a clear description of your concern. We will acknowledge receipt within 5 business days.

Resolution Process
Complaints will be reviewed by our support team within 10 business days.
If further investigation is required, we will inform you and provide an estimated resolution timeframe.
If a resolution is not satisfactory, we may offer alternative dispute resolution methods.

5. Intellectual Property Rights
All content on MAFX Trading, including but not limited to text, graphics, logos, videos, and course materials, is the property of MAFX Trading and is protected by copyright and intellectual property laws. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

6. Limitation of Liability
MAFX Trading shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services. This includes, but is not limited to, financial losses, trading losses, or damages due to reliance on educational materials provided.

7. Indemnification
By using our services, you agree to indemnify and hold MAFX Trading, its founders, employees, and affiliates harmless from any claims, damages, liabilities, or legal fees arising from your use of our services or violation of these terms.

8. Governing Law and Jurisdiction
These terms shall be governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms shall be resolved in the courts of Ontario, Canada.

9. Termination Clause
MAFX Trading reserves the right to terminate or restrict access to its services for users who violate these terms or engage in fraudulent, abusive, or harmful activities. Termination may occur without prior notice if necessary to protect the integrity of our platform.

10. Amendments to Terms
MAFX Trading reserves the right to modify these Terms & Policies at any time. Users will be notified of significant changes via email or website announcements. Continued use of our services after changes are made constitutes acceptance of the updated terms.

11. Contact Information
Address: 2211 Sherobee Road, Mississauga, ON L5A 2H5
Email: customercare.mafxtrading@gmail.com
Phone: +14036512125
By using our website and services, you acknowledge that you have read, understood, and agreed to our Terms & Policies.